Booking with us

How do I make a provisional booking?
In the first instance we can take a provisional booking from you over the phone, or you can come into Allum Manor to see one of our experienced Managers.
What do I do if I no longer want the provisional booking?
We ask that you always keep us informed of your plans. Normally somebody else will want that same date and if you tell us you no longer need it we can offer it to them.
How do I make a confirmed booking for Allum Manor Hall?
Our Managers will assist you in completing a booking form, send you a PDF version by email or send one to you in the post. When you wish to confirm your booking simply return the completed form by post or email. Your deposit (25%) can be paid by bank transfer, by cheque or by debit card.
How do I make a confirmed booking for Allum Manor House?
Simply send us an email to confirm your booking.
What if I need to cancel my confirmed Allum Manor Hall booking?
We understand that from time to time things change. If you need to cancel your booking for Allum Manor Hall and it is more than 6 months before your event, we will refund you 50% of your deposit. If you cancel between 3 and 6 months prior to your event, we will refund you 50% of your deposit but only if we can take another booking for the date. If you cancel less than 3 months before your event, unfortunately your deposit is forfeited.
What if I need to cancel my confirmed Allum Manor House booking?
If you need to cancel your booking for Allum Manor House you need to give us 48 hours notice and you must email us or phone us during office opening hours which are 9am to 5pm.
Can I extend my booking beyond the closing time?
Allum Manor closes at 11pm Sunday to Thursday and Midnight on Fridays and Saturdays.

Allum Manor House

When can we set-up the rooms for our booking?
Tables and chairs will be put out for you, according to the plan we have discussed with you. Setting-up time is included in your booking time, but you can purchase additional hours if you need them. Our experienced Centre Managers will be able to help you.
 Do you provide extra equipment?
 We can provide you with a flip-chart stand, a projector screen and smaller tables (for projectors). You are advised to bring your own projector as connections between Lap-Tops and projectors can vary greatly.
 Do you provide Tea/Coffee?
 You have access to the kitchen to provide tea and coffee. You are welcome to use our mugs, glasses and plates. If required, we can provide an urn in your room.
 Can we bring food and drinks into the rooms?
Yes, you can bring food and drink with you. You will have access to a kitchen where you can heat things up or make hot drinks. Please bag up all waste ready for removal or place waste in the bins provided.
Who do I contact if on the day of my function I have a problem?
We have experienced Caretakers at Allum Manor and at least one will be on duty during your event. They will be able to resolve any of your problems relating to the room(s) you have booked.
How many parking spaces do you have?
We have over 80 spaces for cars. These are for all of our Customers at Allum Manor whether they use the Manor House or Allum Hall. Please be aware that our parking spaces are only for those having business with Allum Manor, whether attending a meeting, a course or taking part in a function.
Can my group use the garden area in front of the Manor House?
By all means. Our Gardener maintains the grounds for the enjoyment of our users. While we cannot permit active sports (e.g. knock-about football games) the gardens are open to all. Please speak with a Manager before using them for your group in case another group is already scheduled to be using them.
Do we have to clear up after our event?
All we ask you to do is to take all your equipment, possessions, paperwork etc. with you and place any waste in the bins provided.
Will we have to put tables and chairs away after our meeting/event?
No, when your event has finished our Caretaking Team will come into your room, put away the tables and clean the room.

Allum Manor Hall

When can we set-up the hall for our function?
Setting-up time is included in your booking time. If you need additional hours for setting up we have a special reduced rate package of 3 hours which you can have at any time (from 8am) on the day of your function or on some occasions the day beforehand. Our experience Centre Managers will be able to help you.
Will anybody else be using the hall when I have my function?
Usually at Allum Manor only one customer uses the Hall at any one time, even if they are using only part of the Hall. On occasions we have more than one function but this is agreed in advance by all parties.
Who do I contact if on the day of my function I have a problem?
We have experienced Caretakers at Allum Manor and at least one will be on duty during your event. They will try to resolve any of your problems relating to the Hall.
Can I have a changing room?
We can make available, for a small charge, a changing room in the Manor House when you have a function in the Hall. You can discuss this when you make your booking.
Have you got in-house caterers?
We do not have in-house caterers here at Allum Manor. You are welcome to bring in your own caterers. Please see our list of “Service Providers” on this website for further information. We recommend that you check out any caterer you may wish to use with the “Food Standards Agency”.
Have you any caterers or decorators you wish us to use?
You are free to use any caterer or decorator you wish. Our “Service Providers” page lists different types of Service Provider who have been here and are familiar with the layout and facilities.
Can our caterers use your facilities to cook?
Yes, your caterers can bring food already cooked to heat up or they can cook on the premises. All we ask of your caterers is that they clean all the work surfaces and cooking units.
Can our caterers cook outside?
We have an area immediately behind our hall where caterers can do outside cooking and then bring the cooked food into the hall.
Can we have a barbeque?
Weather permitting; you can set-up a barbeque in front of the Hall by the lawn area.
Can my group use the garden area in front of the Manor Hall?
By all means. Our Gardener maintains the grounds for the enjoyment of our users. While we cannot permit active sports (e.g. knock-about football games) the gardens are open to all. Please speak with a Manager before using them for your group in case another group is already scheduled to be using them.
Can we decorate the hall?
One of the benefits of Allum Manor is that the Hall is a fairly neutral colour and that allows our guests to decorate the Hall to their chosen colour scheme. Our white and coloured LED lighting can add that special dimension to your event. You can discuss your decoration when you meet with our Centre Managers.
Can we decorate the outside of the Hall?
Yes, you can have some decorations outside the hall. You can discuss this in detail with our Centre Managers when you make your booking
How many parking spaces do you have?
We have over 80 spaces for cars. These are for all of our Customers at Allum Manor whether they use the Manor House or the Hall. Spaces for disabled users are marked in yellow. Please note there is also an area marked with double yellow lines, please do not park along those lines.
Can we bring in our own DJ / entertainers?
You are welcome to bring in your choice of entertainment. We recommend that they use our very good sound system. They must plug their equipment so that it plays through our speakers. We have a noise limitation device in place (a requirement of a license) , however it is a new sophisticated system automatically regulates your sound and ensures that your music does not get cut off. In any event it is set to a very high level.
Will the hall be set-up with tables and chairs before our booking?
A couple of weeks before your booking we will ask you for a plan of where you would like your tables and chairs set-up for your event at Allum Manor Hall. When you arrive for your booking the Hall will be ready for your decorators.
Do we have to clear up after our event?
All we ask you to do is to take anything off of the tables and chairs you, or your decorators, have put on them. We will give you a supply of rubbish bags for you to put any waste and we will also give you one or two industrial size waste bins outside the hall for you to put them in.
Will we have to put tables and chairs away after our event?
No, when your event has finished our Caretaking Team will come into the hall, put away the tables and clean the Hall.
When do our guests have to leave Allum Manor?
Your guests have to leave by the end of your booking time. Music has to finish 30 minutes before this. So if your booking finishes at midnight then music ceases at 11.30pm. We accept that there will be a small number of people, for a short time, after your function finishes, clearing the tables and waste.
Can we purchase additional hours?
Most of our guests find that 8 hours is OK for their function however you can purchase additional hours if you need more time.
How do we pay for our function?
You can make a payment for your deposit or the balance of your function by either a bank transfer, a cheque or by debit card over the phone.